
Margaux de Spéville
Group Lead Acquisition & Marketing Manager
September 3, 2024
The hidden benefits of Geolocation for businesses
Geolocation. The term may sound a little technical, but it's increasingly becoming part of our daily lives, especially for transport companies. Whether it's for tracking parcels or optimizing routes, this technology actually hides many advantages, some of them unexpected. So fasten your seatbelts, and let's discover the hidden benefits of geolocation!
Real-time monitoring: greater peace of mind
One of the most obvious advantages of geolocation is real-time tracking of vehicles and deliveries. Imagine you are a customer waiting for a package. Thanks to geolocation, you can track the delivery driver's route and get an accurate idea of the arrival time. This builds trust between the company and its customers, while reducing the stress of waiting. Who wouldn't prefer to know exactly where their package is rather than wandering around in uncertainty?
Route optimization: long live savings
Geolocation also helps optimize routes. With real-time data, companies can adjust their routes based on traffic, weather conditions, and even accidents. This translates into fuel savings and reduced transportation time. Ultimately, this has an impact on operating costs. Better still, optimized routes can minimize a company's carbon footprint, which is a plus in an era where sustainability is a key concern.
Performance analysis: learning and improving
What we don't always realize is that geolocation isn't just used to track vehicles. It also provides valuable data on driver and vehicle performance. By analyzing this data, transportation companies can identify areas for improvement: idle time, average speed, sudden braking, etc. With this information, targeted training can be implemented, and companies can make informed decisions to improve their efficiency.
Rock-solid customer service: personalization
Another underestimated benefit of geolocation is its impact on customer service. With the ability to track deliveries in real time, businesses can offer proactive updates to customers. Imagine a text message or notification informing them that a package is on its way and will arrive five minutes earlier than expected. This creates a personalized customer experience that makes a difference and helps build customer loyalty.
Increased safety: less weight
Finally, let's talk about security. For a transport company, the security of the fleet and goods is crucial. Geolocation allows routes to be monitored and any anomalies to be detected quickly. In the event of theft or an accident, geolocation information can be invaluable to law enforcement agencies. This reassures not only companies, but also customers who entrust their goods to professionals.
In summary
Geolocation in the transportation sector goes far beyond simple asset tracking. Its hidden benefits, ranging from cost optimization to customer loyalty, make it an indispensable tool for companies that want to remain competitive in an ever-changing market. So, if you're in the transportation business and haven't taken the plunge yet, maybe it's time to consider the benefits that geolocation can bring to your business!


