DROPLOC optimizes the tracking of its public works rental machines with Fleeti

Could you briefly introduce yourself and describe your company?

DROPLOC, construction machinery rental company, based in Ustaritz and St-Martin de Seignanx. Machine rental for professionals and private customers.

What challenges did you face before installing the geolocation system?

We wanted to keep better track of some of our rental machines. To know where they are and how they're working (to monitor days worked). Most of our competitors are equipped with this type of box.

Why did you choose to install a geolocation system on your machines?

To keep track of our fleet quickly and easily.

What benefits have you seen since the system was introduced?

We have been able to monitor certain rentals and charge extra days for unannounced use by our customers.

How has the system improved your day-to-day operations?

It has enabled us to prove certain uses to our customers and thus justify our invoicing. It also enables us to limit abuse by customers who have been informed of the system installed on our machines.

Have you noticed any impact on customer satisfaction or your company's reputation?

For us, it's more a control tool than a customer satisfaction tool.

In conclusion, the installation of Fleeti's geolocation system has enabled DROPLOC to effectively meet the challenges associated with tracking its rental machines. The system offers precise control over the location and use of equipment, which has not only simplified fleet management, but also enabled fairer and more transparent invoicing. Although this tool is primarily designed for internal control, it indirectly contributes to limiting abuse and maintaining a clearer relationship with customers. All in all, this technology improves the company's operational efficiency and secures its transactions, while offering a competitive edge in the TP equipment rental market.